privacy policy

privacy policy

Privacy policy

The Amenis Yumenoshima Group (hereafter referred to as the Museum), which is entrusted with the designated management of the Tokyo Metropolitan Yumenoshima Park and the Tokyo Metropolitan Yumenoshima Tropical Plant Museum, has been designated as a facility to widely introduce the relationship between tropical plants and our lives. Since we were commissioned on April 1, 2006 by the administrator system, many customers have enjoyed viewing and enjoying the tropical plants. In order to continue to provide our customers with safe and secure products and services, we have established the following personal information policy, and thoroughly enforce it as a code of conduct that all constituent companies and employees must comply with. We will live up to your trust and expectations. When handling personal information in the course of our business, we will comply with relevant laws and regulations and internal rules established for the protection of personal information.

1. Acquisition and use of personal information

When we collect personal information, we will notify you of the purpose of use and ask for your understanding about the purpose of use, and we will not use it for any other purpose. If it becomes necessary to use personal information beyond the scope of the purpose of use specified in advance, we will notify you to that effect and obtain your consent before using it. For the purpose of using personal information, please see "Purpose of using personal information".

2. Provision of personal information to third parties

In principle, we will not disclose or provide the personal information we have received to third parties. However, this does not apply when the consent of the individual is obtained in advance, or when a legally binding request is received from a judicial or administrative agency.

3. Consignment to subcontractors

Personal information may be entrusted to subcontractors necessary for the execution of services (application of insurance, use of cloud systems, product delivery, etc.), but subcontractors that can appropriately manage the same or more than the same as our hotel. and strive to protect personal information.

4. About protection of personal information

We will establish management rules and take safety measures and preventive measures against risks such as loss, falsification, destruction, and leakage of entrusted personal information. In addition, when it is determined that the purpose of use of the personal information entrusted to us has been completed and it is no longer necessary to store it, we will delete it by an appropriate method.

5. The information desk

If you have any comments, questions, complaints, etc. regarding the handling of personal information, please contact the following contact point.

Purpose of use of personal information

• ・To manage admission reservations for the botanical garden
• ・For identity verification when selling admission tickets to the botanical garden
• ・To manage rental of audio guides
• ・For reservation management of barbecue plaza
• ・To manage reservations for the Yumenoshima Park Athletic Stadium
• ・To manage reserved reservations for Yumenoshima Park and Botanical Garden
• ・To manage participation reservations for events, seminars, etc.
• ・For event insurance application
• ・As marketing information (only partial information that cannot identify individuals)
• ・To manage lost and forgotten items
• ・To improve the quality of responses to inquiries, calls, etc.
• ・To provide customer membership services
• ・For information provision
• ・To manage entries for research presentations, photo exhibitions, painting exhibitions, etc.
• ・For work experience, internships, curator training, etc., and for selection and safety management
• ・For management of volunteer association members
• ・Employee emergency contact information ・For recruitment and employment management
• ・To report the implementation record to the department in charge of the Tokyo Metropolitan Government